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Veterans’ Oaks is committed to ensuring that our website is accessible to as many people as possible, regardless of technology, ability, or circumstance. We are actively working to improve the usability and accessibility of our digital content, following recognised standards and best practices.
We aim to make this website clear, straightforward, and easy to navigate. This includes making the content as simple as possible to understand, and compatible with a range of assistive technologies.
If you have a disability, AbilityNet provides helpful guidance on how to adapt your computer or device to suit your needs: AbilityNet accessibility support
We are aware that some parts of this website are not fully accessible:
Text line height and spacing cannot currently be adjusted by the user
Some older PDF documents are not fully compatible with screen readers
There is currently no “skip to main content” option for screen reader navigation
If you need any content from this website in an alternative format—such as large print, accessible PDF, easy read, audio, or braille—please contact us:
Email: info@veteransoaks.org.uk
We will consider your request and aim to respond within 5 working days.
We are always looking to improve the accessibility of this website. If you encounter any issues not listed above, or believe we are not meeting accessibility requirements, please let us know:
Email: info@veteransoaks.org.uk
If you are not satisfied with how we respond to your accessibility concerns, you can contact the Equality Advisory and Support Service (EASS) for independent advice and support:
https://www.equalityadvisoryservice.com
Technical Information About This Website’s Accessibility
Veterans’ Oaks is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance Status:
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances listed above.
Live Video:
We do not currently add captions to live video streams. This is exempt under current accessibility regulations.
This accessibility statement was prepared on 11 July 2025.